Privacy & Usage Policy

Last updated: July 2026

1. Introduction

Mawrid Integrated Company (“Mawrid”, “we” or “the Company”) is committed to protecting the privacy of its users’ data. This policy explains how your personal data is collected, used, protected and shared when you use the Mawrid platform and its services.

By using the Mawrid platform or any of our services you agree to the terms of this privacy policy. If you do not agree, please do not use our services.

2. Personal data we collect

  • Account data: name, email address, mobile number, business name and commercial registration.
  • Financial data: invoices and financial transactions recorded in the system.
  • Technical data: IP address, browser type, operating system and cookie data.
  • Usage data: how you interact with the platform, pages visited and features used.
  • Communication data: messages and inquiries you send us through contact forms or email.

3. How we collect your data

  • Registering and creating an account on the platform.
  • Your use of the various services and features.
  • Contacting us via contact forms, email or phone.
  • Cookies and similar technologies.
  • Surveys you choose to take part in.

4. Purposes of collecting and using data

  • Providing, operating and maintaining the platform’s services.
  • Creating and managing your account and verifying your identity.
  • Improving the user experience and developing new features.
  • Sending important notices about your account or service updates.
  • Providing technical support and responding to your inquiries.
  • Complying with regulatory and legal requirements in the Kingdom of Saudi Arabia.
  • Protecting the platform’s rights and preventing fraud and misuse.
  • Statistical analysis to improve our services.

5. Legal basis for processing

We process your personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, on the basis of performing our contract with you, your consent, our legitimate interests in operating and improving the service, and compliance with legal obligations.

6. Your rights

You have the right to access your personal data, request a copy of it, correct inaccurate data, request deletion where legally permissible, withdraw consent, and object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

7. Sharing data with third parties

We do not sell your personal data. We may share data with trusted service providers who help us operate the platform (such as hosting and payment providers) under confidentiality obligations, with government authorities where required by law — including the Zakat, Tax and Customs Authority for e-invoicing — or to protect our legal rights.

8. Data protection and security

We apply appropriate technical and organizational safeguards — including encryption, access controls and continuous backups — to protect your data from unauthorized access, alteration or loss.

9. Data retention

We retain your data only as long as needed for the purposes described in this policy, or as required by the applicable regulations in the Kingdom (including tax and commercial record-keeping requirements), after which it is securely deleted or anonymized.

10. Cookies

We use cookies and similar technologies to operate the platform, remember your preferences (such as language) and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

11. Data transfers outside the Kingdom

Your data is primarily hosted inside the Kingdom of Saudi Arabia. Where any transfer outside the Kingdom is necessary, it is carried out in accordance with the requirements of the Personal Data Protection Law and with appropriate safeguards.

12. Children’s data

Our services are directed at businesses and are not intended for children. We do not knowingly collect data from anyone under the age of eighteen.

13. Changes to this policy

We may update this policy from time to time. Material changes will be announced on the platform, and the “last updated” date above will be revised. Your continued use of the services after changes constitutes acceptance of the updated policy.

14. Governing language

This English text is provided for convenience. The Arabic version of this policy is the authoritative text, and in case of any conflict the Arabic version prevails.

15. Contact us