Frequently asked questions

Yes — Mawrid is a complete cloud ERP (enterprise resource planning) system that brings accounting, e-invoicing, point of sale, inventory, purchasing, expenses and assets together in one AI-powered platform, built specifically for SMEs in the Saudi market.

Global systems such as Odoo and Zoho are powerful, but they are built for many markets and often need implementation partners and extra customization for local compliance. Mawrid is built for Saudi Arabia from the ground up: Arabic-first, natively compliant with ZATCA e-invoicing, clear SAR pricing with direct local support — and it is unique in letting you manage the business by voice, written commands and images.

Yes. Mawrid is an accredited ZATCA technology provider for Phase 2 of e-invoicing (the Integration Phase), issuing e-invoices and integrating directly with the Fatoora platform.

Yes — you can issue both tax invoices and simplified tax invoices compliant with ZATCA requirements, including VAT and a QR code on every invoice.

Phase 1 (the Generation Phase) started in December 2021 and requires invoices to be issued electronically with a QR code. Phase 2 (the Integration Phase) requires invoicing systems to integrate directly with ZATCA's Fatoora platform, and businesses are enrolled in waves based on revenue. Mawrid supports the requirements of both phases.

Yes — Mawrid intelligently prepares your VAT return: the system gathers your financial data and invoices automatically and prepares the return figures, with financial reports, KPIs and a smart dashboard giving you the full picture.

Yes — Mawrid offers a smart POS that works with or without hardware (a virtual cashier straight from your phone, tablet or computer), plus a digital menu and e-catalogue for restaurants, cafés and shops, with invoices sent digitally to customers.

Mawrid fits all business activities and offers specialized features for sectors including real estate and property management, tech companies, legal services, car showrooms, car services, retail, wholesale and distribution, restaurants and cafés (F&B), warehousing and inventory, and general services.

Yes — Mawrid runs on secure cloud infrastructure inside Saudi Arabia.

Reports and summaries can be shared with accountants, and the system supports collaborative work.

Yes — if you have a WhatsApp Business account, we provide an easy setup.

Yes, you can create and send digital invoices via WhatsApp or SMS.

A customer can be registered in seconds without leaving the sales screen.

The system is connected to WhatsApp and SMS — invoices are sent to the customer immediately.

It currently runs in the browser; a mobile app is coming soon.

No installation needed — Mawrid runs entirely in the browser.

The free trial lasts 7 days or up to 10 invoices.

You can upgrade, or stay on the free plan with limited features.

Available in both Arabic and English — you can switch between them.

No — Mawrid is designed for small and medium business owners.

No — it gives you and your accountant clearer, faster visibility; the final decision stays with you, with a complete audit trail.