Frequently asked questions

Yes — Mawrid is a complete cloud ERP (enterprise resource planning) system that brings accounting, e-invoicing, point of sale, inventory, purchasing, expenses and assets together in one AI-powered platform, built specifically for SMEs in the Saudi market.

Global systems such as Odoo and Zoho are powerful, but they are built for many markets and often need implementation partners and extra customization for local compliance. Mawrid is built for Saudi Arabia from the ground up: Arabic-first, natively compliant with ZATCA e-invoicing, clear SAR pricing with direct local support — and it is unique in letting you manage the business by voice, written commands and images.

Yes. Mawrid is an accredited ZATCA technology provider for Phase 2 of e-invoicing (the Integration Phase), issuing e-invoices and integrating directly with the Fatoora platform.

Yes — you can issue both tax invoices and simplified tax invoices compliant with ZATCA requirements, including VAT and a QR code on every invoice.

Phase 1 (the Generation Phase) started in December 2021 and requires invoices to be issued electronically with a QR code. Phase 2 (the Integration Phase) requires invoicing systems to integrate directly with ZATCA's Fatoora platform, and businesses are enrolled in waves based on revenue. Mawrid supports the requirements of both phases.

Yes — Mawrid intelligently prepares your VAT return: the system gathers your financial data and invoices automatically and prepares the return figures, with financial reports, KPIs and a smart dashboard giving you the full picture.

Yes — Mawrid offers a smart POS that works with or without hardware (a virtual cashier straight from your phone, tablet or computer), plus a digital menu and e-catalogue for restaurants, cafés and shops, with invoices sent digitally to customers.

Mawrid fits all business activities and offers specialized features for sectors including real estate and property management, tech companies, legal services, car showrooms, car services, retail, wholesale and distribution, restaurants and cafés (F&B), warehousing and inventory, and general services.

Yes — Mawrid runs on secure cloud infrastructure inside Saudi Arabia.

Reports and summaries can be shared with accountants, and the system supports collaborative work.

Yes — if you have a WhatsApp Business account, we provide an easy setup.

Yes, you can create and send digital invoices via WhatsApp or SMS.

A customer can be registered in seconds without leaving the sales screen.

The system is connected to WhatsApp and SMS — invoices are sent to the customer immediately.

It currently runs in the browser; a mobile app is coming soon.

No installation needed — Mawrid runs entirely in the browser.

The free trial lasts 7 days or up to 10 invoices.

You can upgrade, or stay on the free plan with limited features.

Available in both Arabic and English — you can switch between them.

No — Mawrid is designed for small and medium business owners.

No — it gives you and your accountant clearer, faster visibility; the final decision stays with you, with a complete audit trail.

An agentic ERP is the new generation of business management systems: instead of only recording what you key in, AI agents run the work themselves — posting entries, issuing invoices, reconciling bank movements, and answering your financial questions in natural language through voice, text and image commands. Mawrid is a Saudi cloud agentic ERP built on this concept from the ground up.

Yes — that is the core of Mawrid: agentic accounting, sales management, the smart POS, purchasing and inventory all run on one general ledger and one database. An invoice issued at the cashier posts its entry, deducts from stock and appears in reports instantly — no duplicate entry and no manual reconciliation between scattered systems.

Yes — through integrations with our strategic partners among licensed payment providers, digital wallets and banks, your collections reach your books automatically: a card or wallet payment posts its entry the moment it happens, bank movements reconcile automatically, and your real cash position is visible at any moment — while the banking service itself remains with the licensed institutions.

Yes — all branches run on one system and one general ledger: an independent POS and sessions per branch, distributed inventory with real-time visibility and inter-branch transfers, per-branch profitability visible daily, and granular permissions for each branch manager. A new branch goes live in minutes with nothing to install. See the multi-branch management guide on our blog.

In two ways: first, AI agents do the repetitive work — data entry, journal entries, reconciliation and reporting — freeing your team to sell and serve customers. Second, unifying data on one ledger exposes the margin of every item and branch in real time, so you see where you actually make money, where cost leaks, and you decide on real numbers instead of estimates.

It is the layer that connects your business to the movement of money: payment collection, bank reconciliation, e-invoicing, and funding-ready financial data. Mawrid provides this layer from inside the ERP itself — through integrations with licensed strategic partners — so you run your business and its money from one place. Read the full guide on our blog.

Mawrid is not a lender, but it makes your business funding-ready: books that are always complete, current financial statements pulled with one question, and data that is consistent across invoices, bank and ledger — the first things funders look at. Through integrations with our strategic partners among licensed funding platforms, you share your ready financials with the funder you choose, with your consent — and the funding decision remains with the licensed institution.

Yes — the same architecture serves a single store or a network of branches: users and permissions without practical limits, multiple branches and warehouses on one ledger, consolidated and detailed reporting at every level, and integration APIs for other systems. Being cloud-based, it scales with your growth without extra servers or licenses.